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A Quality Assurance Agency Can Help Grow your Business

A Quality Assurance Agency Can Help Grow your Business

WHAT ARE CALL CENTER METRICS If you haven’t worked in a call center before, the concept of call metrics may seem quite foreign; call metrics provide quantitative data that measures how well a particular call center adheres to service level agreements, response time, call handle time, hold time, and most importantly, measures customer satisfaction. This information is critical, it shapes the customer’s perception of the company and influences their decision when it comes to remaining a customer or going to a competitor. Call...

Posted by on Oct 11, 2017

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Apps, Marketing, Technology

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The 5 most efficient and Unique Ergonomic Mouse in 2017

The 5 most efficient and Unique Ergonomic Mouse in 2017

The word ergonomic has become one of the most popular words in the world of computers nowadays. Whenever people plan to buy something that is a computer-related furniture such as keyboards, mouse, and chairs, they will usually search for an ergonomic version of it. The word ergonomic itself means “designed for efficiency and comfort.” The thing about ergonomic things these days is that not only do they provide efficiency and comfort but they also offer style. For now, let’s talk about the best ergonomic mouse this year.  ...

Posted by on Oct 11, 2017

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Technology

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Take online Excel training courses to help improve your spreadsheet skills

Take online Excel training courses to help improve your spreadsheet skills

Have you recently found out you need to use Excel for work or for a business you own? Is it quite a long time since you have used an Excel spreadsheet, so are not really sure how to use many of the functions Excel now comes with? If so, an easy way to brush up on your spreadsheet skills is to sign up for online excel training courses. Not only will the right course teach you how to use basic Excel functions in just a couple of hours, if you take it long enough you will learn all the more complicated things as well. How to find...

Posted by on Oct 1, 2017

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Marketing, Technology

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What does a marketing agency do?

What does a marketing agency do?

A Brief Overview of What You Need to Know Before an Online Marketing Agencies   A marketing agency will help you reach audiences and demographics you may not be able to otherwise. They help implement strategies and other planning tools to help you reach these goals. This may sound achievable to many of you. There are some things you need to know first.   1)Have a clearly defined goal in place   This is a must. You cannot go anywhere without a plan in mind. A marketing agency, like creative marketing agencies...

Posted by on Apr 18, 2017

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Marketing, Technology

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Things To Look For When Shopping For A Kids’ Laptop

Things To Look For When Shopping For A Kids’ Laptop

Parents – at some point – are going to want to purchase a laptop for their children. This can become a difficult process because children often use their laptops for something different than what their parents might use a laptop for. This is why parents must take the time to go through a sort of check list and see the things that are going to make the purchase experience easier. Battery Life Kids that have laptops are probably going to spend a considerable amount of time utilizing these devices. There may be a...

Posted by on Mar 9, 2017

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Apps, Developments, Discoveries, Expert Guides, Gadgets, Technology, Video

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Coolest Gadgets Ever!

Coolest Gadgets Ever!

As someone who is really into technology I am simply blown away by all the technological gadgets that are available and that you can buy on the market. These technological gadgets are surely a dream come true to anyone who has ever had dreams of becoming a 007 spy agent when they were kids. That being said, technological gadgets are also very affordable nowadays, even though there are still gadgets that are really expensive, too. Still, without further ado, let me introduce you to some gadget that I think we are simply blessed...

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